This website is a valuable resource for patients and their families who seek information on how to pursue their hospital complaints. We are the only consumer service of this type in the country.
  This website is provided as a public service at no cost. Please note that we provide useful information - we do not get directly involved in contacting hospitals.
  We have high ethical standards, and operate under strict policies related to privacy and confidentiality.
  We are experienced hospital executives (see "Leadership"), not attorneys. Our website would not be appropriate for individuals seeking immediate legal remedies.
  Because of the large volume of patients and families who use the website, we only respond to "Contact Us" by e-mail.
  There are no guarantees by hospitalcomplaint.com of a successful outcome by using the information on our website. Prior to using information from our website, patients and/or their family members must read and agree to "Agreement".